More magical than ever.
The new AirPods — complete with Wireless Charging Case — deliver the wireless headphone experience, reimagined. Just pull them out of the case and they’re ready to use with your iPhone, Apple Watch, iPad, or Mac.
After a simple one-tap setup, AirPods work like magic. They’re automatically on and always connected. AirPods can even sense when they’re in your ears and pause when you take them out.
To adjust the volume, change the song, make a call, or even get directions, simply say “Hey Siri” and make your request. You have the freedom to wear one or both AirPods, and you can play or skip forward with a double-tap when listening to music or podcasts.
Charge your AirPods quickly and easily with the Wireless Charging Case. Just set the case down on a Qi-compatible charging mat and let it charge. The LED indicator on the front of the case lets you know that your AirPods are charging. And when you’re away from a charging mat, you can use the Lightning port to charge.
AirPods deliver 5 hours of listening time1 and 3 hours of talk time on a single charge.2 And they’re made to keep up with you, thanks to a Wireless Charging Case that holds multiple charges for more than 24 hours of listening time.3 Need a quick charge? Just 15 minutes in the case gives you 3 hours of listening time4 or 2 hours of talk time.5
Powered by the all-new Apple H1 headphone chip, AirPods use optical sensors and motion accelerometers to detect when they’re in your ears. Whether you’re using both AirPods or just one, the H1 chip automatically routes the audio and engages the microphone. And when you’re on a call or talking to Siri, an additional speech-detecting accelerometer works with beamforming microphones to filter out external noise and focus on the sound of your voice.
Designed by Apple
Automatically on, automatically connected
Easy setup for all your Apple devices6
Quick access to Siri by saying “Hey Siri” or setting up double-tap
Double-tap to play or skip forward
Charges quickly in the case
Case can be charged either wirelessly using a Qi-compatible charging mat or with the Lightning connector
Rich, high-quality audio and voice
Seamless switching between devices
What’s in the Box
Wireless Charging Case
Lightning to USB Cable
AirPods (each): 0.14 ounce (4 g)
Wireless Charging Case: 1.41 ounces (40 g)
AirPods (each): 0.65 by 0.71 by 1.59 inches (16.5 by 18.0 by 40.5 mm)
Wireless Charging Case: 1.74 by 0.84 by 2.11 inches (44.3 by 21.3 by 53.5 mm)
Wireless Charging Case: Charges via wireless (Qi-compatible) charging mat or Lightning connector
Live Listen audio7
AirPods Sensors (each):
Dual beamforming microphones
Dual optical sensors
AirPods with Wireless Charging Case: More than 24 hours listening time,3 up to 18 hours talk time8
AirPods (single charge): Up to 5 hours listening time,1 up to 3 hours talk time2
15 minutes in the case equals up to 3 hours listening time4 or up to 2 hours talk time5
iPhone and iPod touch models with the latest version of iOS
iPad models with the latest version of iPadOS
Apple Watch models with the latest version of watchOS
Mac models with the latest version of macOS
Apple TV models with the latest version of tvOS
How to get your estimated phone value instantly:
Get the device IMEI number. You can do this by dialing *#06# on your phone. Grab a pen and paper to write it down.
Enter the IMEI number in the Smart Exchange app when you're asked for it.
Enter the store code: 6305
Follow the instructions on the Smart Exchange app and complete the evaluation process.
When the process is complete, you’ll receive an email with a reference number that you need to present to the store upon trade in.
Save this reference number.
Back up your data and restore your device to its factory settings. This will erase all your contacts, photos, apps, etc. We will not be able to retrieve any data from your device once you trade it in.
Go to the iStore/Switch store of your choice to complete the trade in process.
Please bring the ff:
- Phone to trade in
- One (1) Government-issued ID
You will be awarded the value of your phone in store credits. You may use this to buy anything in the store.
How to trade in your Apple Watch:
Go to your nearest iStore/Switch store and our Sales Specialists will assist you with the trade in. Please bring one (1) government-issued ID.
If you need assistance, you can reach us on Messenger and we'll be happy to help you through the process. You may also visit your nearest iStore/Switch store and our Sales Specialists will process the trade in with you.
What is store credit?
Store credit can be used like cash at our stores. You can use to purchase an Apple device and/or a premium accessory. Store credit cannot be exchanged for cash and must be used immediately once your trade-in has been finalized.
What do I do if I accidentally skip a step on the app evaluation?
Don’t worry. You can repeat the app evaluation process as many times as needed if you happen to miss some steps.
Can I see how much my device is worth first before going to the store?
Yes. You can download the evaluation app and do the assessment from the comfort of your own home before going to the store to do the trade-in. We highly encourage you to do this for your convenience.
My iPhone or iPad doesn’t work anymore, can I still trade it in?
Yes although an in-store evaluation will need to be performed if you cannot access the app. We take in smartphones, iPad, and iPhones, both working and non-working.
My Apple Watch doesn’t work anymore, can I still trade it in?
Unfortunately not, we only accept working Apple watches.
How do I access my IMEI?
To find out your IMEI number dial *#06# on the keypad and tap the call button. Your IMEI number should appear shortly. For iPad Wi-Fi + cellular model, you'll find the IMEI on the back of the device.
Will you accept my iPhone if I can’t deactivate “Find my iPhone”?
Yes, but the value will be deducted as a locked device. This may affect the phone’s trade-in value.
How do I turn off Find my iPhone?
To turn off Find My iPhone on your Apple device:
- Tap Settings.
- Tap iCloud.
- Sign in with your Apple ID, if necessary.
- Turn off Find My iPhone.
To turn off via iCloud (if you do not have your physical device), follow this guide.
Can I trade in non-Apple smartphones?
Do I have to include the box, chargers, and accessories of my device for trade-in?
In some cases, your final trade-in value can vary depending on if you send in your power adapter or not. You don’t have to, but you can always send in your chargers and cables, and we will recycle them for you.
What if the device I want to purchase exceeds my store credit?
You can top up the balance through cash, credit or debit cards, Gcash, Home Credit (select stores) .
Can I pay the balance in credit card installments?
Yes. If the price of the device you wish to purchase exceeds the value of your trade-in store credits you can pay the balance through credit card installments.
Can I cancel my trade-in?
You may opt-out of the trade-in at any time of the process until a trade-in receipt is printed in the store. At that point, your trade-in is considered a final sale and cannot be canceled anymore.
What if my device is not eligible for trade-in but I want to recycle it, will you accept it?
Yes, we will accept your device for recycling for free. Simply leave your device with us and we’ll do the rest.
Is my personal data safe?
Before you trade-in your device, we encourage you to back up and erase all the data on your device. Here’s how (link). This ensures that your personal information is completely removed from your device before you trade it in.
Do I need to provide proof of purchase for the device I trade-in?
No, you don’t need to provide proof of purchase to make a trade-in.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.