Online Ordering Guidelines
Keeping you closer, even when we're apart.
Here at Switch, we're always looking for new ways to connect with you. Over the ECQ, we brought our expertise online to address your Apple needs. We have always valued your safety which is why we're keeping our online channels here to stay.
While we are operating in a limited capacity, we look forward to providing you an efficient service through our online platforms:
Facebook: http://facebook.com/switchaprph
Instagram: https://www.instagram.com/_switchph/
Retail Viber Shop: https://bit.ly/SwitchPH-ViberShop
Service Online Support Viber: https://bit.ly/SwitchAtYourServiceViber
Send us your inquiries and get connected with our Apple Experts and Apple Certified Technicians from Monday to Friday, 9 AM to 5 PM! Cut-off for service repairs is at 5 PM daily.
Community Guidelines
1. Kindly maintain respectful conversations. Only conversations regarding Apple devices, support, or premium accessories will be entertained.
2. Keep inquiries relevant. Unauthorized posting of any product, chain messages, jokes, memes, etc. will warrant automatic removal of the member from the group.
3. All payments must be made through authorized Studio84 Inc accounts only. Please report any fraudulent transactions.
Order Placement
We are taking orders from 9AM to 5PM, Mondays to Fridays. Place your orders through the channels below. We'll make sure to get to your inquiries.
1. Viber
You may message our moderators. Always note that our moderators has a star beside their names. Due to the limited stocks in our head office, we may direct your orders to your preferred Switch store for a faster and seamless transaction.
Start your online journey with us by clicking this link.
2. Facebook
Send us a message on Facebook.
3. Instagram
Send us a message on Instagram.
How to place your order
To provide you with a faster assistance, message us the following information when you place your order or inquire:
Take note of the extra precautions we are taking in-store
Delivery Guidelines
1. Delivery
For items worth Php 5000 below, delivery options may include any courier of your choice. Delivery fee to be shouldered by the customer.
2. Store Pick Up
Call in, reach us online, or visit in-store to place your orders. Know how we've changed here.
Mode of Payment
We cater to a variety payment options. Choose one that fits your needs.
Upcoming Devices
We are just as excited as you are to get the latest Apple devices released! As of the moment, we do not have pricing and availability dates yet. However, you may register your interest below, and we'll keep you updated!
iPhone SE: bit.ly/Switch-iPhoneSEReg
iPad Pro: bit.ly/Switch-iPadProReg
MacBook Air: bit.ly/Switch_MBAirReg
MacBook Pro: bit.ly/Switch-MBPro13Reg
Stay tuned on our social pages for announcements too
Facebook: @switchaprph
Instagram: @_switchph
IMPORTANT REMINDERS:
As a safety measure for all our members, please be reminded of the following:
1. Our official moderators are only those with a “star” on their account name.
2. It is our policy not to send any messages to any of our customers in this Viber community beyond our operating schedule.
3. Payment details and other confidential information will only be sent to you by our our moderators via their official @switch.com.ph email address. Do not transact with individuals sending payment instructions on Viber.
4. Our moderators will never ask for a copy and the details of your debit/credit card for your
security throughout the online transaction. Prepare 2 valid IDs for credit card purchases
(insert valid ID images)
Should you receive any messages from suspicious accounts, kindly let us know so we can assist you on your account security immediately.
Thank you and stay safe.