Designed for an Exceptional Fit
Knit mesh canopy and acoustically engineered memory foam ear cushions.
The Apple-designed driver delivers high-fidelity playback with ultra-low distortion across the entire audible range.
Active Noise Cancellation for immersive sound. Transparency mode to hear the world around you.
For theater-like sound that surrounds you.
- Apple-designed dynamic driver
- Active Noise Cancellation
- Transparency mode
- Adaptive EQ
- Spatial audio with dynamic head tracking1
- Optical sensor (each ear cup)
- Position sensor (each ear cup)
- Case-detect sensor (each ear cup)
- Accelerometer (each ear cup)
- Gyroscope (left ear cup)
Nine microphones total:
- Eight microphones for Active Noise Cancellation
- Three microphones for voice pickup (two shared with Active Noise Cancellation and one additional microphone)
Apple H1 headphone chip (each ear cup)
- Turn for volume control
- Press once to play, pause, or answer a phone call
- Press twice to skip forward
- Press three times to skip back
Noise control button
- Press to switch between Active Noise Cancellation and Transparency mode
- Up to 20 hours of listening time on a single charge with Active Noise Cancellation or Transparency mode enabled3
- Up to 20 hours of movie playback on a single charge with spatial audio on4
- Up to 20 hours of talk time on a single charge5
- 5 minutes of charge time provides around 1.5 hours of listening time6
AirPods Max with Smart Case
- Storage in the Smart Case preserves battery charge in ultra-low-power state
- Charging via Lightning connector
- AirPods Max
- Smart Case
- Lightning to USB-C Cable
Accessibility features help people with disabilities get the most out of their new AirPods Max.
- Live Listen audio
- Headphone levels
- Headphone Accommodations
- iPhone and iPod touch models with the latest version of iOS
- iPad models with the latest version of iPadOS
- Apple Watch models with the latest version of watchOS
- Mac models with the latest version of macOS
- Apple TV models with the latest version of tvOS
How to get your estimated phone value instantly:
Get the device IMEI number. You can do this by dialing *#06# on your phone. Grab a pen and paper to write it down.
Enter the IMEI number in the Smart Exchange app when you're asked for it.
Enter the store code: 6305
Follow the instructions on the Smart Exchange app and complete the evaluation process.
When the process is complete, you’ll receive an email with a reference number that you need to present to the store upon trade in.
Save this reference number.
Back up your data and restore your device to its factory settings. This will erase all your contacts, photos, apps, etc. We will not be able to retrieve any data from your device once you trade it in.
Go to the iStore/Switch store of your choice to complete the trade in process.
Please bring the ff:
- Phone to trade in
- One (1) Government-issued ID
You will be awarded the value of your phone in store credits. You may use this to buy anything in the store.
How to trade in your Apple Watch:
Go to your nearest iStore/Switch store and our Sales Specialists will assist you with the trade in. Please bring one (1) government-issued ID.
If you need assistance, you can reach us on Messenger and we'll be happy to help you through the process. You may also visit your nearest iStore/Switch store and our Sales Specialists will process the trade in with you.
What is store credit?
Store credit can be used like cash at our stores. You can use to purchase an Apple device and/or a premium accessory. Store credit cannot be exchanged for cash and must be used immediately once your trade-in has been finalized.
What do I do if I accidentally skip a step on the app evaluation?
Don’t worry. You can repeat the app evaluation process as many times as needed if you happen to miss some steps.
Can I see how much my device is worth first before going to the store?
Yes. You can download the evaluation app and do the assessment from the comfort of your own home before going to the store to do the trade-in. We highly encourage you to do this for your convenience.
My iPhone or iPad doesn’t work anymore, can I still trade it in?
Yes although an in-store evaluation will need to be performed if you cannot access the app. We take in smartphones, iPad, and iPhones, both working and non-working.
My Apple Watch doesn’t work anymore, can I still trade it in?
Unfortunately not, we only accept working Apple watches.
How do I access my IMEI?
To find out your IMEI number dial *#06# on the keypad and tap the call button. Your IMEI number should appear shortly. For iPad Wi-Fi + cellular model, you'll find the IMEI on the back of the device.
Will you accept my iPhone if I can’t deactivate “Find my iPhone”?
Yes, but the value will be deducted as a locked device. This may affect the phone’s trade-in value.
How do I turn off Find my iPhone?
To turn off Find My iPhone on your Apple device:
- Tap Settings.
- Tap iCloud.
- Sign in with your Apple ID, if necessary.
- Turn off Find My iPhone.
To turn off via iCloud (if you do not have your physical device), follow this guide.
Can I trade in non-Apple smartphones?
Do I have to include the box, chargers, and accessories of my device for trade-in?
In some cases, your final trade-in value can vary depending on if you send in your power adapter or not. You don’t have to, but you can always send in your chargers and cables, and we will recycle them for you.
What if the device I want to purchase exceeds my store credit?
You can top up the balance through cash, credit or debit cards, Gcash, Home Credit (select stores) .
Can I pay the balance in credit card installments?
Yes. If the price of the device you wish to purchase exceeds the value of your trade-in store credits you can pay the balance through credit card installments.
Can I cancel my trade-in?
You may opt-out of the trade-in at any time of the process until a trade-in receipt is printed in the store. At that point, your trade-in is considered a final sale and cannot be canceled anymore.
What if my device is not eligible for trade-in but I want to recycle it, will you accept it?
Yes, we will accept your device for recycling for free. Simply leave your device with us and we’ll do the rest.
Is my personal data safe?
Before you trade-in your device, we encourage you to back up and erase all the data on your device. Here’s how (link). This ensures that your personal information is completely removed from your device before you trade it in.
Do I need to provide proof of purchase for the device I trade-in?
No, you don’t need to provide proof of purchase to make a trade-in.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.